Privacy Policy

1. Introduction

esports.info.bd ("we," "us," "our," or the "Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Platform.

2. Information We Collect

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Platform and services
• Create and manage user accounts
• Process tournament registrations and manage matches
• Send transactional emails (confirmations, results, notifications)
• Respond to inquiries and provide customer support
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address fraud and abuse
• Comply with legal obligations and enforce our terms

4. Data Sharing & Disclosure

We do not sell your personal information. We may share information in the following cases:

• Public Profile: Your display name, team affiliation, and match results may be visible to other users
• Service Providers: Email services, hosting providers, analytics tools (with data processing agreements)
• Legal Compliance: When required by law or to protect our rights
• Platform Operations: Organizers, referees, admins as needed to manage tournaments

5. Data Retention

We retain your personal information as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us. We may retain certain information for legal compliance, fraud prevention, or legitimate business purposes.

6. Security Measures

We take data security seriously and implement industry-standard protective measures:

• Encrypted Communication: All data transmitted between your device and our servers is encrypted
• Secure Authentication: Passwords and credentials are protected with encryption
• Access Controls: Only authorized personnel can access user data, and access is logged
• Regular Security Testing: We conduct ongoing security assessments and updates
• Form Protection: All transactions and form submissions are protected against fraud

While we implement robust security measures, no system is 100% secure. If you believe your account has been compromised, please contact us immediately.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data (right to be forgotten)
• Portability: Export your data in a standard format
• Opt-Out: Disable non-essential cookies and promotional emails

8. Cookies & Tracking

We use cookies to:

• Authentication: Keep you logged in (essential)
• Preferences: Remember your theme and settings (non-essential)
• Analytics: Understand how you use the Platform (Google Analytics, optional)

You can control cookies through your browser settings. Disabling essential cookies may impact Platform functionality.

9. Third-party Services

Our Platform uses third-party services:

• Google OAuth: For secure authentication (privacy policy: google.com/policies/privacy)
• Email Services: For transactional emails
• DigitalOcean & Google cloud: Infrastructure and hosting

These services have their own privacy policies. We are not responsible for their practices.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the Platform constitutes acceptance of the updated policy.