Frequently Asked Questions
Find answers to common questions about our platform.
Getting Started
How do I create an account?
Click the "Register" button in the navigation and fill out the form with your email and desired username. You can also register using your Google account for faster signup.
Is it free to use the platform?
Yes, creating an account and participating in most tournaments is free. Some special events may have entry fees, which will be clearly stated in the tournament details.
What games are supported?
We support Mobile Legends: Bang Bang, Free Fire, PUBG Mobile, Valorant, Call of Duty Mobile, Clash Royale, Honor of Kings, eFootball, FC Mobile, and FC Football.
Tournaments
How do I join a tournament?
Browse the tournaments page, find one that interests you, and click "Register". Follow the registration steps and make sure to join the tournament's Discord or communication channel.
What happens if I miss a match?
If you fail to show up for a scheduled match, you may receive a match loss or be disqualified from the tournament. Always communicate with your opponent and tournament staff if you anticipate issues.
How are winners determined?
Winners are determined by the match results reported by players and verified by referees when necessary. We use a fair dispute resolution system to handle disagreements.
Teams
How do I create a team?
Go to your dashboard and click "Create Team". You'll need to choose a team name, select your primary game, and set up your team profile.
Can I be on multiple teams?
Yes, you can be a member of multiple teams, but you can only lead one team per game. Make sure to check tournament rules regarding team eligibility.
How do I invite players to my team?
Go to your team management page and use the "Invite Members" feature. Players can also request to join your team, which you can approve or deny.
Rankings & ELO
How does the ELO rating work?
Our ELO system matches you with opponents of similar skill level. Winning increases your rating, while losses decrease it. The amount gained or lost depends on the rating difference between players.
Where can I see my ranking?
Check the leaderboards page to see rankings for each game. You can also view your personal stats and rating history on your profile page.
Support
How do I report a cheater?
Use the in-match report feature or contact tournament staff directly. You can also submit a bug report through your account dashboard.
What if I have a dispute about a match?
Contact the tournament organizer or referee immediately. Provide any evidence you have (screenshots, match logs, etc.) to support your case.
How can I contact support?
Use our contact page to reach our support team. We'll get back to you as soon as possible.